Privacy policy

Controller

The publisher of Zelmio. Contact: contact@zelmio.app.

In short

Zelmio has no user accounts, shows no ads, uses no analytics or crash-reporting service and sends no data to the publisher. We do not collect any personal data about you.

Data stored on your device

To work, Zelmio stores only on your device: the addresses and credentials of your providers, your favourites, your playback history, your ratings, your settings, and temporary copies of the channel, movie and series lists and of the programme guide. This data stays on the device. You can delete it by clearing the app's data or uninstalling the app.

Connections to your providers

Zelmio connects directly to the servers you configure (your IPTV provider, your M3U lists, your programme-guide sources). These servers receive at least your IP address, your credentials and the app's name and version (for example “Zelmio/2.1 (Android TV)”). Their own privacy policies apply; we have no access to them.

Trailers

If you play a trailer, the video is loaded from YouTube (youtube-nocookie.com domain). Google may then receive your IP address and technical information under its own privacy policy.

“For you” suggestions

They are computed on your device from your ratings and the genres supplied by your provider. No data is sent for this.

Children

Zelmio is not directed at children and collects no data about them.

Your rights

Since we hold no personal data about you, there is nothing to access or delete on our side. For any question, write to us at the address above. Swiss data-protection law applies, subject to the mandatory law of your country.

Changes

If this policy changes, the date above will be updated and, for a significant change, the app will inform you.

Last updated: 13 November 2026